Protect yourself from scams
Warning: Scammers Are Impersonating Portify
Security notice · Updated 24 August 2026
How this scam works
Scammers trick people into believing cryptocurrency is waiting for them in Portify. Typical steps:
- 1The scammer creates a Portify account — not you, the scammer.
- 2They add a random wealthy public wallet. That wallet belongs to someone else entirely.
- 3They contact you by phone, text, email, or social media claiming you have funds in Portify.
- 4They give you login credentials to the account they created.
- 5You log in and see a large balance — but this money is not yours.
- 6They ask you to pay “fees” or “taxes” to withdraw. That is how they steal your real money.
The balance you see does not belong to you. It never did. You cannot withdraw it. No one can — because Portify does not hold any funds.
What Portify actually is
Portify is a portfolio tracker — a tool that lets you view cryptocurrency balances. That is all it does.
- Portify does NOT hold, store, or custody any cryptocurrency
- Portify does NOT process withdrawals or transfers
- Portify does NOT have access to anyone’s funds
- Portify CANNOT send you money
Anyone can add a public wallet address to Portify and view its balance. Blockchain transactions are public. Viewing a balance does not mean you own it. It is like looking up a house on a map — that does not make it yours.
Portify will NEVER:
- Call you by phone — ever, for any reason.
- Text or message you on WhatsApp, Telegram, or social media claiming you have funds
- Ask you to pay fees, taxes, or any amount to withdraw or unlock funds
- Give you login credentials to an account
- Email you from any address other than @useportify.com
Official channels
- Email from the @useportify.com domain only
- Official in-app support (inside the Portify app or website)
Any other contact claiming to be from Portify is fraudulent.
Red flags — you are being scammed if:
- Someone contacted you first about funds you didn’t know about
- Someone gave you login credentials to an account you didn’t create
- You are asked to pay fees upfront to receive cryptocurrency
- You are rushed or pressured to act quickly
- The person claims to be “Portify support” but contacted you by phone or messaging apps
- You received an email about Portify from an address that is NOT @useportify.com
The truth about receiving cryptocurrency
To legitimately receive cryptocurrency you need:
- Your own wallet that you created and control
- Your own private keys that only you have access to
- Someone to send crypto directly to your wallet address
You NEVER need to pay fees upfront to receive crypto. Network fees are paid by the sender. Anyone asking you to pay to “unlock” or “withdraw” funds is running a scam.
What to do right now
- STOP all communication with the person who contacted you
- Do NOT send any money — not for fees, taxes, verification, or any other reason
- Do NOT share personal information, bank details, or real wallet credentials
- Block the scammer on all platforms
- Do NOT log into the account again — it was created by the scammer, not for you
Remember
If you did not create the account yourself, the funds are not yours.
Portify is a tracker — a window onto the blockchain. Looking through a window at someone else’s property does not make it yours.
Never pay money to receive money. This is always a scam.
Need help?
If you have questions or believe you were targeted, contact us through official in-app / on-site support inside Portify.
Stay safe. If something sounds too good to be true, it is.